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Customer Service Representative - State Farm Agent Team Member

Full Time in Castle Pines - CO

Responsive recruiter
Replies within 24 hours
Benefits
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION
As an Account Service Manager with Nick Ainsworth State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Pivoting to additional customer needs will be crucial to better serving others.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Guide insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
  • Cross Selling is key to your additional success and great commissions
  • Identify customer opportunities
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • License Requirement
    All team members will license in
    • Property
    • Casualty
    • Life
    • Health
  • OR be able to obtain the required licensing. Must have P&C and then obtain Life & Health within 60 days of hire.
Base Salary consideration based upon experience and qualification.

Current State Farm Team Members are encouraged to apply with consideration to your current agent )

Apply today and I look forward to seeing how this opportunity can best support your career, your growth, and success.
Compensation $50,000.00 - $80,000.00 per year




Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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